TEAM FULCOR
THE RIGHT PATH FOR EVERY ENQUIRY
Behind every Fulcor solution is an organisation in which experience, technical expertise and operational precision work together: from the first contact to design, from the warehouse to the construction site, through to the long-term management of the system. Many of our team members have been with us for ten, twenty, forty years or more. On more than one occasion, those who chose to pursue a different path later decided to return.
FRONT OFFICE
Our front office is the first point of contact with Fulcor. The team listens to your request, gathers the necessary information, assesses its nature and priority, and involves the most appropriate specialist.
Depending on the situation, it organises a meeting with our technical office, a site inspection, scheduled maintenance, a repair or a delivery.
It also maintains communication between customers and our internal departments, ensuring that information quickly reaches the people responsible for handling it.
TECHNICAL OFFICE
Our technicians combine specialist training, continuous professional development and extensive experience in water treatment and plant engineering.
They analyse each request, design and size the solution, prepare drawings and quotations, select the components and coordinate the work of the installation teams.
Working closely with customers, engineering firms and suppliers, they oversee every project through to on-site installation and commissioning.
INSTALLATION AND SERVICE TEAM
Once the solution has been defined, our installation and service team turns it into practical work. More complex projects are assigned to a team coordinated by our technical office; routine maintenance, targeted repairs, inspections, collections or deliveries may instead be handled by a single technician, briefed in advance and equipped with all the necessary materials.
On site, our technicians carry out installations, replacements, repairs, maintenance, checks and adjustments. Once the work is complete, their findings are reported to the technical office so that any irregularities, follow-up work or customer requirements can be managed without interruption.
WAREHOUSE AND FULCOR SHOP
The warehouse is the logistics hub supporting the work of our office and field teams. It manages incoming goods, prepares materials and spare parts for on-site work, and ensures that every team member has everything required before departure.
At the Fulcor shop, private and professional customers can purchase products, spare parts and consumables for water treatment and system maintenance. Our warehouse specialist welcomes customers, helps them identify what they need and, whenever a request requires a more specific assessment, involves our technical department.
AUTOMATION AND DIGITAL SYSTEMS
Our IT specialist manages the company’s digital infrastructure and works alongside our technicians whenever installations include automated equipment or connected functions.
When required, the specialist works directly on site to program control units and configure connections, monitoring devices and dedicated applications. This work integrates the technical installation with the digital tools used for control, supervision and remote management.
EXECUTIVE MANAGEMENT AND ADMINISTRATION
The foundation for the long-term development of our entire team.
Management and administration form the organisational structure that supports every area of Fulcor’s work. Management coordinates the departments, workloads and priorities, maintaining the connection between the office and on-site operations. Administration oversees orders, contracts, documentation, accounting, invoicing and deadlines. Together, they provide team members, customers and suppliers with accurate and reliable support.
Fulcor has been led by the same family for three generations. This continuity has enabled us to preserve a way of working based on responsibility, practical thinking and trust, while allowing it to evolve alongside the company.
This continuity also shapes the environment in which our team develops: expertise is shared, responsibility grows with experience, and every team member can build a long-term professional path.
